Ultrasabers shipping, tracking and delivery info

How do you know if your Ultrasabers order has shipped? Ultrasabers will send you an email when your order has shipped. The Ultrasabers email subject line will say “Your order has shipped…”. Then, within the email, Ultrasabers says, To track your package visit the following link: https://www.ultrasabers.com/orderdetails.asp?OrderID=%5BYOUR ORDER NUMBER]


You can also just check your order status by logging into the Ultrasabers website at any time. Before the order is shipped, your order will say “PROCESSING”, so if your order still says “PROCESSING”, then it has not been shipped yet. Once the order has been shipped, the order status will change to “SHIPPED”.

Once your order is shipped, many Ultrasabers orders will arrive within 7 days or so within the United States. International orders will take longer and the package could be delayed in customs. Many Ultrasabers orders will require a signature upon delivery, at least for United States orders. If the order is shipped through FedEx you can leave an indirect signature. This means you can print and sign a signature sheet provided on the FedEx tracking page and then post the sheet on your door. Although, keep in mind, if something happens to the package, you’ve already signed for it.

11 comments

  1. Hi. I ordered your Counsular saber when you put it up for the deal of the day in November my expected delivery date was December 3rd. It has not arried and according to one of your reps. A delay in delivering was delayed due to the passing of the 41st. President but I ordered and you shipped before this happened but that’s the excuse I received and I understand but I don’t understand why no one is helping me. All I want is my saber!!! That I ordered and payed for!! PLEASE HELP!!!!

    1. Hi Kevin, sorry to hear you’re having a problem. Although SaberSourcing.com has many Ultrasabers related articles, the website is not Ultrasabers and does not have control over your Ultrasabers order. You’ll have to route your questions through Ultrasabers directly https://ultrasabers.com/contact. You could also try on their Facebook page.

      1. Hi Gary, SaberSourcing.com is a lightsaber themed blog. I am not Ultrasabers. You need to contact Ultrasabers customer service directly for any updates regarding your Ultrasabers order.

    1. Hi, have you contacted Ultrasabers? The company often ships quickly, but their handling time tends to be longer during the holiday season or around a movie release. Also, if one of your items was a pre-order, like one of the new V5 hilts, that may have delayed the shipping. I hope you get your order soon–try contacting Ultrasabers, if you haven’t already.

  2. I’ve contacted u by email several times and also on fb.. I ordered a saber in Feb 2020 and yet to receive a saber or my tracking number.

  3. My order status just says completed but I don’t know what that means. It hasn’t arrived at my house yet so I don’t know what stage of their shipping process it’s in.

    1. Hi Jojo, a ‘Completed’ status typically means that Ultrasabers has shipped your order or will be shipping your order in a few days. Contact Ultrasabers for the most accurate information regarding your order.

  4. I ordered my first lightsaber and I was excited for it, but when it just never came i truly lost hope I’m ultrasabers, I really wanted my first lightsaber but they just ignored my calls and email I just want to ask, should I get a refund or should I wait more?

    1. Hi Rami, sorry to hear that you are not receiving a response. I don’t advise people on which decisions to make. Your story is not uncommon. If you’ve waited longer than the company’s stated lead time (which has been 3 to 4 weeks recently) and the company is not responding to your calls and emails, it is an option to open a charge back with your credit card or Paypal. It’s up to you if or when you would take that action.

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