Why large lightsaber group is ‘formally denouncing Ultrasabers’

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13 Responses

  1. Nathan Donovan says:

    These are not allegations! They are substantiated facts. UltraSabers’s soundboard technology is *at best* 3-4 years behind the market, and any competent sabersmith knows this. It’s unfortunate that first time saber buyers don’t. The FB saber groups I belong to are chock-full of people who got their first saber from US, but have quickly realized they bought a subpar product and are looking for recommendations for where to get a “real” saber.

  2. Bryan Stringer says:

    How long does the process take iv ordered a custom sabor my purchase was excepted
    In my gmail I got a receipt and everything just how long does the process take its been over 3 weeks they won’t answer the phone or reply to me threw my gmail account
    Nobody is replying to me how long does the process take

    • Saber Sourcing says:

      Bryan, it’s unclear how long the order will take to ship. The Ultrasabers website estimates orders ship within 3 to 4 weeks. Some lightsaber enthusiasts have said their Ultrasabers order shipped within a few days while others have said they waited 4-8 weeks for the order to ship, sometimes more.

  3. Mason Longcor says:

    If you can do it better, then do so. US may be using outdated boards, but they are still providing sabers for better prices than the competition. And honestly, in this day and age, no one holds a gun to your head to work a job that only pays $8/hr. If you don’t like your poor work conditions, then leave. If their work force diminishes enough then they will be forced to address the issues or flounder. It’s simple economics.

  4. Giancarlo Bello says:

    I actually used to work at ultrasabers. And it’s true. The working conditions were horrible when I was there. The “facility” was Emory’s two-car garage. Not only were there 4-5 employees in there constantly soldering, but it also housed all of the inventory. The place had poor ventilation, that being the side door of the garage cracked open. He paid us $8/hour and made us work 9-11 hours a day. Sometimes even longer, without an increase in pay for overtime. On top of all that, he would blast Creed and Nickleback with the occasional Eminem, Paramore, and Bone Thugs on repeat. He would be yelling at you for tiny f***ups. Hell, that (expletive) didn’t even have the balls to fire me himself. Instead he made his sister do it for him (I was fired cause I had a bad case of the flu and was unable to work.) Mother F***er still owes me over $170 for my last check. I should’ve kicked over his ugly ass Naruto painted motorcycle that day. F*** Emory Harris. He’s a piece of s***.

  5. Infynyti says:

    I wonder if ownership has changed hands. I purchased probably 4ish years ago, a few times, abd every time was super fast shipping, as well as responsive customer service. My roomie and I bought a couple sabers, as well as my gf in a separate order, over 2 months ago. emails, unanswered. I cant believe what a 180 this is from my former experience. But I wont be recommending them again. Guess its saberforge

  6. Bryan Stringer says:

    Thanks guys just didn’t know how long the processing would take

  7. Dante F Sampang says:

    Have a few Ultrasabers. Never had a problem with them or their customer service. Unless the company totally changed in the last couple of years. I got my deliveries in 2 or 3 weeks using the most affordable method of shipping. When asking about supplementary items after getting a valuable saber for a great grab bag price they treated me very nicely on the phone.

    Very good experience . I hear other saber companies take many months to deliver their goods. That would be totally unacceptable to me.

  8. Mason Longcor says:

    I have purchased numerous sabers from them, and am an active member on their forum. My best experience was I ordered in the morning and had shipping confirmation that same afternoon. Four days later I had a brand new saber in hand. Let’s be real, 2020 has been the definition of $#!%show. Little known fact about US: December has #$%&ed their production schedule every year since Ep.7 released. The reason is very simple: New SW movie on top of Christmas has everyone and their brother in the mood to buy a new saber. This usually backs them up until late January to mid-February. Then you add all the bull$#!% of 2020 with the COVID pseudocrisis and absolutely nothing is getting done. Then you have tens of thousands of orders pouring in from people that are stuck at home with nothing to do but shop online. Yet the complaints about slow orders and no communication keep piling up. Doesn’t anyone think that maybe…just MAYBE….all the emails bitching and moaning is actually adding to the problem of low communication?

  9. This trend is probably going to continue, sadly. We’ve started steering new students away from Ultrasabers after a bunch of bad experiences.

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